Shipping, Returns & Refunds Policy

. . . . . . . . . . . . . . . . . . . . . .
Shipping Costs
Shipping is free for paintings under 36" within the continental United States unless otherwise stated on the product page. For pieces over 36" or shipping outside the continental U.S., a separate shipping and handling quote will be provided after purchase. Domestic shipping typically takes 5-7 days, while international shipping may take 7-14 days. A phone number is required for delivery, and we are not responsible for delays caused by customs. Full shipping and refund policies are below.

. . . . . . . . . . . . . . . . . . . . . .
Damaged Deliveries 
If your painting arrives damaged, please notify us within 7 days of delivery. We require photos of the damage to process a claim for a full refund, including return shipping costs.

. . . . . . . . . . . . . . . . . . . . . .
Returns
If you are not completely satisfied with your purchase, please contact me directly within 14 days to begin the return or refund process. The painting must be returned in its original condition and packaging. The customer is responsible for return shipping costs. Due to the unique nature of original art, exchanges are not offered and once we receive the returned painting, a refund will be issued minus a 15% restocking fee. 

. . . . . . . . . . . . . . . . . . . . . .
Custom or Commissioned Orders 
Custom orders must be prepaid in full. Please allow 2-3 weeks for completion. Before shipping, we will provide a photo and video of the completed painting for your approval. If you are not satisfied with the painting, a 75% refund will be issued, with the remaining 25% covering incurred costs. After shipping, the standard refund policies apply.

. . . . . . . . . . . . . . . . . . . . . .
Local Pick-Up and Delivery
We offer a 20-30% local pick-up or delivery discount for customers within 50 miles of our studio in Austin, Texas. Local deliveries and pick-ups requires in-person inspection and a signed hand receipt. Any issues found during inspection must be noted on the signed hand receipt. The same refund policies apply for commissioned or standard orders.

. . . . . . . . . . . . . . . . . . . . . .

Thank you for support original artists. I am glad my art resonates with you.